The Quorum

Client Overview – Berkeley Properties Ltd (Trading as The Quorum)

Berkeley Properties Ltd, trading as The Quorum, operates a five-star, multi-facility members club in Lusaka, Zambia. The Quorum offers premium lifestyle, business, dining, wellness, and event facilities, delivering a high-end member experience supported by exceptional service standards, operational excellence, and strong governance.

Our Contribution

We implemented Odoo’s Membership, Accounting, Sales, CRM, and Maintenance modules to digitize and unify The Quorum’s operations. The solution supports:

• Centralized member registration, subscriptions, and renewals

• Automated billing, invoicing, and financial controls

• Sales and event revenue management

• Maintenance scheduling for club facilities and assets

• Structured member communication and service request handling

• Real-time operational and financial dashboards

• Real time accounting entries

• Night Auidt

All modules were seamlessly integrated to provide a single source of truth across membership, finance, operations, and customer engagement.

Business Impact

With Odoo in place, The Quorum has achieved improved operational efficiency and service delivery, including:

• Accurate and timely membership billing and renewals

• Improved member experience through faster service request resolution

• Enhanced financial visibility and control, supporting audits and compliance

• Better facility and asset management, maintaining five-star service standards

• Scalable systems to support future growth in membership and services

The implementation has enabled Berkeley Properties Ltd to operate The Quorum with greater transparency, efficiency, and consistency—strengthening its position as a premier members club in Zambia.