Bender Delft B.V.

Bender is a well-established name in the hospitality and catering industry. As a full-service supplier of tableware, glassware, cutlery, and kitchen equipment, this family-owned business is known for its combination of quality, expertise, and custom solutions. With a product range exceeding 14,000 items and a steadily growing customer base, the time had come to modernize its internal operations and prepare for the future.

After many years of working with Microsoft Navision, Bender recognized the need for a new digital direction. Instead of opting for a conventional upgrade, the company decided to take a fresh step forward. In close collaboration with Odoo Experts, Bender transitioned to a more flexible and integrated environment with Odoo 18 at its core.

This shift brought more than just new software. The partnership with Odoo Experts offered a renewed perspective on how to organize processes and serve customers more effectively. With sales, inventory, customer service, and administration all unified in a single platform, the company now operates with clarity and control. Real-time insights allow teams to respond faster, while even the personalized printing of customer logos on tableware is now fully managed within Odoo.

Bender also redefined its online strategy. The previous webshop built on Sana Commerce no longer met their needs. Using Odoo’s integrated website and e-commerce tools, a new webshop was created, offering better user experience and seamless integration with all business operations. The result is full control over content, inventory, and orders, perfectly tailored to B2B customers.

The collaboration with Odoo Experts stood out for its clarity, involvement, and thoughtful execution. Where needed, solutions were tailored, always with scalability and simplicity in mind. Thanks to this approach, Bender now benefits from a system that supports their ambitions without adding unnecessary complexity.

Bender continues to do what they do best: inspire, advise, and deliver high-quality hospitality solutions. Now, with a digital backbone that is ready for the future — made possible by Odoo and the experts who know how to put technology at the service of craftsmanship.