Company name: Emonk
Location: Chile
Industry: Logistics
Apps implemented: Sales, Purchase, Inventory, Documents, Sign, Barcode, Live Chat, Dashboards
Number of users: 48
Number of employees: 27
Hosting type: Odoo.sh
Who is Emonk?
Emonk was founded in 2008 in Chile with one clear goal: to transform the way Latin American companies were provisioned from Asia. With a B2B and personalized approach, this Chilean company has expanded and now operates in 9 Latin American countries, with 2 offices in China. This has made them a trustworthy bridge between Asian manufacturers and Latin American companies.
However, this growth came with new challenges. Their operation involves a lot of logistics and personalized processes, and it needed more than just expertise: they required a technological solution that would help them grow without losing control and efficiency. That’s when Odoo came into play.
The Challenge: Scaling without
losing control
As Emonk grew, so did their processes in an organic but mostly disorganized way. Their daily activities involved Excel sheets, emails, duplicated tasks, and non-standardized flows in key areas like purchase, logistics, international payments, and administration.
“We knew that if we wanted to keep growing, we needed more order, more control, and to be less dependent on manual work.”
The Implementation: An ERP Tailored
to their Business
Emonk evaluated several alternatives, from local ERPs to global platforms, but they found in Odoo the perfect mix of flexibility, scalability, and integration capabilities.
“Odoo was the only system that completely adapted to our internal operations. Its ability to integrate via API with our tools made all the difference.”
The implementation was designed to automate key processes and reduce manual intervention from the get go. The company worked progressively, connecting Odoo with Slack, their internal platform, and developing custom automations for their operations.
Results: Data that Speaks for Itself
The impact was immediate and measurable:
- Manual operational tasks were reduced by more than 50%, especially in administration and finance.
- Human errors caused by manual entries, duplicated validations, and cross-referenced emails were eliminated.
- Today, all their operations across 9 countries are managed from a single system with real-time information.
One of the most representative cases was international payment management: previously, they needed multiple validations and controls; today, it is fully automated and handled by a single person with full autonomy.
Beyond the ERP: Odoo as the Technological Core
Today, Emonk is a solid, profitable company focused on scaling their model even further. Thanks to Odoo, they have professionalized their operations without losing agility. Now, their team can focus on what truly generates value: the customer.
“We want to keep growing in a healthy, solid, and technologically advanced way. Odoo is a key part of that strategy.”
About Emonk
Emonk is a Chilean company specialized in B2B importing, with presence in Latin America and Asia. They combine technology, logistical experience, and customer-proximity to deliver flexible, personalized, and efficient provision solutions. Their mission: being a bridge to connect companies with worldwide manufacturers in a transparent, agile, and effortless way.
Implemented Modules
To cover their whole operation, Emonk began using several strategic modules:
- Sales
- Purchase
- Inventory (WMS)
- Documents and Sign
- Barcode
- Live Chat
- Dashboards
Additionally, thanks to Odoo’s multi-company and multi-currency capabilities, they were able to unify all of their international operations under one system.
