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What is exact difference between portal and public user in odoo? when We need to create a public user?

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The "Public User" is a user who isn't logged in. Odoo utilizes the access rights of this 'fake user' on your website for visitors who aren't logged in. Essentially, you shouldn't create a public user unless you're dealing with complex installations or configurations, such as a multi-website setup with multiple companies.

A "Portal User" is a customer who has access to the portal (/my/xxx) to view their own documents.

An "Internal User" is an "employee" or privileged user who will have access to the backend (/web) and more information than just their own.

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Portal user: A registered user with limited access (e.g., customers) who can log in and view their own documents like orders, invoices, etc.

Public user: An anonymous user (not logged in) used by Odoo to display the website and shop content.

When to create a public user?

You don't manually create a public user — Odoo automatically uses a built-in one for guest visitors.

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