Introduction
With the commencement of advanced payment technology and increased customer expectations, it has become significant for retailers to use POS software and switch to cloud solutions for their businesses.
POS systems offer customer-focused experience, enhanced efficiency, and enable to make data-driven decisions. Today, POS systems are not only inclined to payments. They also help to streamline business processes through sales management, inventory tracking, analytics, customer data collection, and much more!
In this paper, we have curated an in-depth comparison between Odoo and Petpooja. Our vision is to provide a comprehensive and insightful analysis of these solutions through the features and capabilities of these POS software. We have compiled a table outlining the key features essential to any POS platform and integrated business management tools that enhance point-of-sale functionality.
Odoo
A versatile, intuitive, user-friendly software built to simplify business operations and fulfill the industries’ demands- Odoo is one of the most adept POS solution providers. With more than 82 business apps fully integrated and thousands of community modules, this open-source software caters to every sector and company size, making it a major player in the market. This open-source software counts more than 20,000 downloads daily, making it the most installed app suite and a direct competitor to other software such as Gofrugal ServQuick and Petpooja.
"Amazing employees deserve amazing software."
12 million +
monthly users
44,000 +
apps
1 to 6 weeks
to be implemented
4000+
employees
Petpooja
A restaurant management software that helps to fulfill the needs of restaurants, cafes, and other food service business providers. It streamlines the restaurant operation powered by an AI system & assists in the management of inventory, billing, orders, and analytics. It is capable of integrating with other software & services which may include payment gateways, accounting, and eCommerce platforms for elevating the restaurant business.
"The secret of successful retailing is to give your customers what they want. "
60,000 +
users
150 +
apps
1 day
to be implemented
800+
employees
Features Comparison
Payments & Checkout
Odoo
Petpooja
Payment Handling
Cash Handling
Credit/Debit Card
Mobile Payment
Digital Wallet
Gift Card
Contactless/NFC Payments
Scan to Pay (QR code on Customer Display)
Tap to Pay
Deposit/Layaway
Buy Now, Pay Later
Multi-Currency Support
Currency Conversion
Currency Rounding
Invoicing & Order Handling
Invoicing Capabilities
Late Invoicing
Invoice Customer Generation
Parallel Order
Sell on the Move (via tablet or smartphone)
Counter-Scale Integration
Subscriptions Support
Cross-session Selling/Share Orders
Receipt & Customer Interaction
Digital and Physical Receipt Generation
Customizable Receipts
Split Tenders
Tips Management
Discount Management
Cross-Selling and Upselling
Receipts on WhatsApp
Early Receipt Printing
Accounting
Accounting Integration
Customer Account Balance
Support for Compound Taxes
Support for Eco-taxes
Support for Recupel
Support for BEBAT
GST Treatment
Reporting of Sales Transaction in GSTR
Detailed Tax Statement
Integrated Tax Calculations
Tax Exemption
Tax Reconciliation
Real Time Consolidation
Fiscal Positions
Products
Odoo
Petpooja
Product Information & Organization
Product Category
Product Search and Filter
Product Attribute/Variant
Unit of Measurement
Large Product Range
Product Image and Gallery
Import/Export of Product Data
Bulk Product Editing and Updating
Barcode Generation
Barcode Scanning
Dynamic Barcodes
Seasonal Inventory
Kits Management
Multi-location pricing
Product Configurator
Combo Meal
Inventory Management
Inventory Tracking and Availability Status
Automated Inventory
Multi-warehouse Inventory
Lots / Serial Numbers
SKU (Stock Keeping Unit)
Inventory Transfer and Allocation
Low Inventory Alert System
Stock Replenishment Alerts
Procurement Management
Procurement Visibility
Pricing and Promotions
Price List
Discount and Promotional Pricing Options
Bundle Pricing
Employee Management
Odoo
Petpooja
Attendance & Time Management
Employee Time Clock
Scheduling & Roster
Switch Employee Session
Access & Permissions
Role-Based Access Control
Employee Access Control
Performance & Target Setting
Sales Targets Management
Employee Performance Metrics
Additional Features
Session History
Task Assignment
Chatter
Employee Training
Sales Commission
Payroll Integration
HR Integration
Store Management
Odoo
Petpooja
Order Management & Cashier Operations
Order History Tracking
Online Order
E-commerce Integration
Delivery Management
Ship Later (delivery)
Cashier Account
Customer Experience
Customizable Storefront Appearance
Multilingual Storefront
Returns & Exchange
Return Management
Exchange Management
Community module
Additional Features
B2B Quote
Click-and-Collect
Warehouse Preparation Display
Self-checkout Systems
Inventory Visibility Across Stores
Real-Time Stock Updates
Store Traffic Analytics
Digital Signage Integration
Multistore Management
Mobile POS (mPOS) for Line Busting and Sales on the Shop Floor
Restaurant Management
Odoo
Petpooja
Table Management
Floor plans
Table Transfer
Online Table Booking
Wait List Management
Table Status Tracking
Split Bill Capability
Merge Table
Order Management
Delayed Order Processing
Takeout & Delivery
Online Ordering System
Order Status Updates
Bar Tabs
Order Queues
Kitchen Order Tickets
Preparation Status Display
Menu Management
Digital Menu Management
Customizable Menu
QR Code Menu
Menu Deals
Seasonal Menu Rotation
Kitchen Management
Kitchen Printing System
Kitchen Display
Addons
Ingredient Tracking
Customer Self-service
Self-Order Kiosks
Addons
Self Order at Table
Self Payment at Table
Additional Features
Food Allergen Alerts
Integration with Food Delivery Platforms (see below)
Customer & Loyalty
Odoo
Petpooja
Customer Management
Customer Details Management
Customer Interaction History
Business Customer Handling
Customer Contact Tools
Customer Tagging
Customer Receivable / Credit Limit
Pop-Up Notes for Customer Details
Marketing Preference
Internal Notes to Customer Display
Customer Engagement & Communication
Customized Promotional Messaging
Customer Insight & Analytics
Customer Segmentation
Personalized Marketing Campaigns
Birthday Reminders/Discount
Soon
Omnichannel Customer Experience
Customer Feedback Collection
Customer Satisfaction Tracking
Loyalty & Rewards Program
Loyalty Card Management
VIP or Membership Programs
Loyalty and Discount Program
Coupon Generation & Management
Loyalty/Discount Usage Limit
Discount Validity Period
Reporting and analytics
Odoo
Petpooja
Sales & Revenue Reporting
Real-Time Sales Data
Sales Reports
Cash Flow Reports
Revenue Trend Analysis
Time-Based Sales Reports
Gross Margin Reports
Inventory & Product Analytics
Inventory Reports
Product Performance Reports
Inventory Turnover Reports
Category-Wise Sales Reports
Transactional Reporting
Session Reports
Discount Reports
Refund & Returns Reports
Operational Analytics
Cash Control Reports
Employee Performance Reports
Peak Hours Identification
Dashboard & Customization
Dashboard Overview
Custom Reports
KPI Tracking
Predictive Analytics
Data Export/Import Capability
Customer Insights
Customer Behavior Reports
Customer Segmentation Reports
Loyalty Program Performance Reports
POS Hardware Integration
Odoo
Petpooja
Device Compatibility
Desktop Support
Tablet Support
Mobile Device Support
Touch Screen Compatibility
Peripheral Integration
Barcode Scanner Support
Receipt Printer Integration
Cash Drawer Integration
Customer Display System Integration
Card Reader/EMV Terminal Integration
Mobile Card Reader Support
Weighing Scale Integration
Kitchen Printer Integration (For restaurants)
Employee Login Card/RFID Tag
Hardware Management
Multiple Device Support
Compliance and Security
Odoo
Petpooja
Application & Data Security
SOC
ISAE3402 SOC 1 Type I, SOC 2 Type I, ISAE3402 SOC 1 Type II & SOC 2 Type II
No information available
PCI DSS
Additional Features
Multi-Factor Authentication (MFA)
User Access Control
Data Backup and Recovery
Integrations Ecosystem
Odoo
Petpooja
General
Website / eCommerce Integration
CRM
Integration
Integrated Accounting
Repairs Integration
WhatsApp
Email Marketing
SMS Marketing
Social Media Integration
Payment Processors
RazorPay Payment Devices
Paytm Payment Devices
PineLabs Devices
Soon!
Stripe
UPI
Card (Credit/Debit)
Ordering and Delivery
UberEats
Swiggy
Zomato
Peppo
DotPe
Talabat
EasyDiner
Table Reservation
Standard Table Reservation
Dineout
Usability
Odoo
Petpooja
Implementation
Ease of Setup
8.9/10
7.5/10
Ease of Use
8.6/10
8.2/10
Meets Requirements
8.6/10
7/10
Works offline
Users Satisfaction
Ratings on g2Crowd
4.3/5
4.6/5
Ratings on GetApp
4.2/5
4.7/5
Ratings on Capterra
4.1/5
4.7/5
Pricing and Conditions
Pricing
Free, Unlimited users
Rs 10,000 first year/per outlet + 7000* renewal from next year
Free Plan
Free Trial
Quality of support
7.2/10
6.7/10
User Interface
The user interface (UI) often takes a backseat. Many solutions tend to channel their focus into core functions and back-end development, often leaving the design of an effective UI by the wayside. Unfortunately, this oversight can lead to less-than-ideal user experiences, which, in turn, impact the efficiency of operations and overall customer satisfaction.
Efficiency and customer satisfaction are crucial in the POS area. To excel, POS software must seamlessly align with the unique needs and aspirations of businesses, enabling them to serve their customers effortlessly. The UI plays a pivotal role here. It acts as a bridge, translating user preferences, habits, and skills into a software experience that functions harmoniously.
A meticulously designed UI plays a central role in diverse facets of POS operations. It ensures swift and precise transactions, reduces the learning curve for staff, enriches customer engagement, facilitates efficient data collection, accommodates changing needs with ease, and mitigates the risks of costly errors.
All of these contribute to enhanced operational efficiency and customer satisfaction. To delve deeper into this matter, let’s discover the back-end world of Odoo POS and Petpooja. We’ll observe their interface designs, all with the aim of evaluating their usability and efficiency.
Different solutions, different needs
In order to excel in business, it is important to streamline ineffective processes. For it, you need to opt for the right software. This leads to the analysis of certain parameters such as features, functionality, workflow, etc.
Business scope evaluates the software functions, specifications, usability, customization capability, and integrations with other tools for your business growth.
User-friendliness measures how software is user-friendly to use easily & intuitively and whether it is adaptable to the business according to its tailored needs or not. It evaluates how the software is simple to install along with the updates requiring minimal effort to understand & avoid time-consuming training and procedures. It should also adhere to the industry standards and be efficient after all.
Odoo is an integrated platform that different businesses and organizations can utilize to fulfill their requirements by leveraging its multifunctionality and enhanced features. It has exceptional Point-of-sale capabilities and goes far above it. This all-encompassing software is highly customizable, integrates multiple applications, and accelerates businesses with an open-source nature. Its open-source nature empowers a thriving community resulting in a vast repository of community-contributed applications. Odoo Point of Sale offers immaculate services for restaurants and retail stores.
Petpooja helps restaurant owners simplify their business operations from online ordering, table reservations, seat management, and reporting, to analytics, etc. However, it’s user-interface is not up to the mark- not intuitive. Also, inventory management is somewhat complicated and it suffers from limited integration with third-party applications. Part payments are difficult to process hassle-free in it. However, Petpooja can be utilized by users with minimal training.
Conclusion
While opting POS software for business, certain major factors matter such as usability, customization, installation & setup, integration capability, and how much it can streamline your workflows. You need to decide to what degree the particular solution aligns with the unique needs of your business.
If you are looking for a specific point-of-sale solution & integrated platform for fulfilling all your business needs, then Odoo can be a great choice for you. It offers advanced options for POS and helps in the efficient management of restaurant or shop operations. It is a robust platform, fully customizable, offers an intuitive interface, and supports hassle-free payments.
The Petpooja user interface is imperceptive. Part payments are difficult to process hassle-free in it. It suffers from a lack of advanced features which are needed to become adaptable to business complexities.
On the other hand, Odoo is user-friendly and has a modern user interface, offers a wide range of advanced features, easy to use and implement. It is an all-rounder to help in delivering seamless services from restaurants and shops!
To explore Odoo, sign up for a free trial at www.odoo.com/trial. Also, you can schedule a demo with our Odoo expert Here. In case, you have any questions don’t hesitate to contact us.
