Hello,

I am having trouble with printing an invoice which has a partial payment applied. It always prints with the total amount due not indicating or applying any partial payment. This also is the case when running an invoice report. Can anyone help me sort this out. I have seen mention of there being a possible income account mismatch between the customer and the invoice but no in depth explanation was given nor how to resolve it. Upon inspection both the invoice and customer appear to have same income account under accounting information.

Thank you for any additional information you can provide.