Hello,

i need your help.

I want to override the message_new Function of the helpdesk_ticket.py in the Helpdesk Module.

Here is the Code:

I want add some code before the ticket will be created:

Here is my Code:

Odoo runs only the Original-Code but not my changes. After the call ticket = super()  Odoo use the Original and not the overwritten Code.

Does anyone knows what my Problem is?

Thanks in advance 

André