Siirry sisältöön
Sinun on rekisteröidyttävä, jotta voit olla vuorovaikutuksessa yhteisön kanssa.
Kaikki kirjoitukset Ihmiset Merkit
Tunnisteet (Näytä kaikki)
odoo accounting v14 pos v15
Tietoa tästä foorumista
Tämä kysymys on merkitty
invoiceinvoicinginvoicesmulticompanyWoocommerce
2 Vastaukset
2527 Näkymät
Avatar
Todd Fulton

We get the following errors when we try to invoice our Woocommerce orders.


Incompatible companies on records: - 'Draft Invoice (* 7790) (126648)' belongs to company 'Wakeboss' and 'Journal' (journal_id: 'Customer Invoices') belongs to another company. 


Does anyone have any idea what this is about?  We do have multicompany in Odoo.  When looking at the Customer Invoices journal, it is in the name of the company using Woocommerce.  However, the other company obviously has the same journal.

Avatar
Hylkää
Avatar
Pektsekye
Paras vastaus

Hello,

What is your Odoo version?

And do you have access to the Odoo .py files?


It looks like the company verification is done with the function:

_check_company()

in the file (for odoo 17):

odoo/models.py


If you have Odoo installed locally it is possible to temporarily modify the files to make it provide more info about the error.


Or if you have access to the database maybe it is possible to get more info. If you know the record id.


Also if you have access to the files you can hire someone to check the files of the Woocommerce connector module.

To find the place where it assigns the "journal_id".

(If you cannot get the official support from Emiro)


Stanislav


Avatar
Hylkää
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Paras vastaus

Hi,


The message indicates that the 'Draft Invoice (* 7790) (126648)' belongs to the company 'Wakeboss,' while the 'Journal' with journal_id 'Customer Invoices' belongs to another company.

To address this issue, you want to review the data and ensure that records such as invoices and journals are consistently associated with the correct companies.

1. Go to Accounting -> Invoice -> Select that invoice

2. Check the journals -> Ensure the journal belongs to the company 'Wakeboss'

3. Choose the journals of the company 'Wakeboss'

Hope it helps

Avatar
Hylkää
Todd Fulton
Tekijä

The problem is we are trying to create the invoice. Most SO's invoice just fine. These asre only the invoices created coming from Woocommerce. We use the Woocommerce connector application from Emipro. This is the only one Odoo recommends, and I can't get support from either company. I was told by Odoo support that once the Emipro "Common Connector Library" was uninstalled in staging, they could invoice the sales order. When I look at the Journal, it belongs to the company I am using for Woocommerce. The other company does have a journal with the same name, but it belongs specifically to the other company.

How do I figure out the exact ID of a journal to see which one it is trying to use?

I do not even understand how

Aiheeseen liittyviä artikkeleita Vastaukset Näkymät Toimenpide
How to set Invoice ID (received from a REST API and use it) in odoo?
invoice invoicing invoices invoice.ids invoice.number
Avatar
0
maalisk. 22
3198
Invoice is invoicing total order and not whats delivered.
invoicing invoices
Avatar
Avatar
Avatar
3
marrask. 25
768
Create an invoice from a simple model
invoice invoicing
Avatar
Avatar
2
helmik. 23
6935
How to generate custom invoice sequence Ratkaistu
invoice invoices
Avatar
1
heinäk. 21
8392
Invoicing without delivering Ratkaistu
invoicing invoices
Avatar
Avatar
1
heinäk. 21
4636