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6941 Näkymät

Hi all,

I have sales order which is in shipping exception state. I want to delete those sales orders. I understand that we must first cancel picking for delivery orders. I went to delivery orders and cancelled all related DO's to SO's but still i am unable to delete sales orders. It is giving the same exception.

Moreover i can see 3 options in my sales orders which is in shipping exception state 'Recreate Delivery Order', 'Ignore Exception', 'Cancel Order'. None of the 3 option works if i click on them. Im unable to modify or do any kind of operation on that sale order. Help would be greatly appreciated

Thank you

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Hylkää

I have the same issue. Did you find a solution ?

Paras vastaus

Delete Sale Order steps (order number eg. SO0033):

  1. Go to Warehouse/Scheduler/Procurements
  2. Find Procurement with Source Document = SO0033
  3. Cancel this Procurement
  4. Now Sale Order in Shipping Exception State
  5. Cancel Order
  6. Delete Order
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