Best practices for different divisions in 1 company

Question

Hello
We often have more than 1 division in a company that is a lead or customer. What is the best practice in your opinion to manage this in Odoo?
Store them all as different companies, eg:
Company 1: Firm A division 1
Company 2: Firm A division 2
Any other tips?Cont

Raf Peeters · Answer

Thanks for your answer Ray, but this is not what I mean. I'm looking for the best way to organize within the contacts app. We have a customer which is a hospital with a VAT-number. Within this hospital, there is a lab which is a customer, with its own contact persons. But there is also a pharmacy in this hospital, which is still a sales lead for us, with its own decision makers.

Ray Carnes (ray) · Answer

Divisions are what Odoo calls Branches.
See  https://www.odoo.com/documentation/18.0/applications/general/companies.html#branches [1]

[1] https://www.odoo.com/documentation/18.0/applications/general/companies.html#branches

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