Ir al contenido
Se marcó esta pregunta
accountingworkflowinventorypoint_of_sale
3 Respuestas
2226 Vistas
Avatar
mahmood@istore.om

Hello,

After upgrading our Odoo system to version 18, we encountered a critical issue with the Point of Sale (PoS) module. The issue is that no products are visible on the PoS interface despite all products being properly configured and available in the database.

Here are the key details:

  1. PoS Configuration:
    • Products are correctly assigned to PoS categories.
    • PoS settings and product availability configurations have been reviewed and appear correct.
    • Already ticked the Point of Sale field in product form.
  3. Behavior:
    • The PoS loads, but the product categories show "There are no products in this category."
    • This behavior occurs across all categories and for all users, not just specific products or categories.

Avatar
Descartar
Avatar
Mahmood Fawzi Naif
Mejor respuesta

Dears,

The issue should be solved by below:

The Tip product was set on one of your company (which is archived), however the PoS was trying to load the product. It was creating an access error preventing products to load.

I changed the company set on the Tip product to "all company" so that each PoS can use it.

If some sessions are on-going on some computers/tablet/mobile, refreshing the page should force to reload the product.

Kind regards,

Mahmood

Avatar
Descartar
Avatar
mahmood@istore.om
Autor Mejor respuesta

Dear Asliddin, Thanks for your replay,  we tried the same but it's still showing nothing! any other suggestions  ?

Avatar
Descartar
Avatar
Asliddin Maxmudov
Mejor respuesta

Check PoS Cache

After an upgrade, the PoS cache may cause outdated or incomplete data to be loaded:

  1. Go to Point of Sale > Sessions.
  2. Open the affected PoS session and click Close if it’s active.
  3. Start a new session to reload the data.
Avatar
Descartar
Publicaciones relacionadas Respuestas Vistas Actividad
Inventory Valuation - moving from Manual (periodic) to Automated (real time) on Odoo 16
accounting inventory
Avatar
Avatar
Avatar
Avatar
Avatar
4
sept 25
2925
Inter-Company Transfer – Cost Becomes Zero in Receiving Company (Odoo 18.3) Resuelto
accounting inventory
Avatar
2
sept 25
2968
Negar la venta en el punto de venta si no hay stock suficiente de un producto.
inventory point_of_sale
Avatar
Avatar
Avatar
2
ago 25
2296
Journal Entry in Stock Interim (Delivered) Resuelto
accounting inventory
Avatar
Avatar
1
sept 25
2899
How to set up different product prices based on location - Inventory and PoS Implementation - USA
inventory point_of_sale
Avatar
0
nov 24
2538