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Hi There,


I started moving my business from another CRM to Odoo. I love the full suite of features and the customization with Studio and custom code! 


My previous CRM made it easy to have text conversations with customers straight from the app. I see VoiP and email options, but nothing for texting.


Has noone solved this issue? Every salesperson in 2024 wants to be texting their clients.


I found this third-party app "Twilio Odoo SMS".

The interface looks awkward, it would have a different phone number than my VoiP, and it's only version 17.


I would love some help with this!!!! It's making me reconsider Odoo has a whole.

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WhatsApp is a good start, but a lot of our clients are older and only use SMS.

Is this just an Odoo problem and I should look at other providers?

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Mejor respuesta

We have a WhatsApp integration, but SMS is one way natively.

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