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mailingodoo18
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Hoang Long VU

Hello 
All reply mails from my customers failed in odoo. I can see them in Technical>E-mails.


The error message :
Échec d'envoi de l'e-mail Échec de l'envoi de l'e-mail via le serveur SMTP 'None'. SMTPDataError: (550, b'5.7.1 Sender mismatch')


I created all alias email in my provider and set them in outgoing/incoming server. 
Might be something i forgot.


Thank you

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Accurate | www.accurates.com.sa
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Hi,

The error message indicates that you tried sending an email from an unverified email address. Investigating the outgoing email server configuration or the default FROM address of your database is a good starting point to troubleshoot the issue, and verify that you whitelisted the email address.

For a comprehensive visual guide on configuring email servers in Odoo 18, you can refer to the following video:


Regards,
Jishna
Accurates

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