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IS214 Enterprise Solution Management

Professor: ESMOS

Escola: Singapore Management University, School of Computing & Information Systems

The Odoo database provided includes the Everyday Sustainable Meals Ordering System, an eCommerce website integrated with a helpdesk module. This system is designed exclusively for learning and role-play purposes, offering teachers and students an opportunity to explore key concepts and practices in:

  • Instance Management: Setting up, maintaining, and managing the Odoo environment.
  • Ticketing: Handling customer support tickets efficiently.
  • Website Management: Customizing and maintaining the eCommerce website.
  • System Support: Providing technical support for system operations.
  • User Management: Managing user roles, permissions, and interactions.