IS214 Enterprise Solution Management
Professor: ESMOS
Escola: Singapore Management University, School of Computing & Information Systems
The Odoo database provided includes the Everyday Sustainable Meals Ordering System, an eCommerce website integrated with a helpdesk module. This system is designed exclusively for learning and role-play purposes, offering teachers and students an opportunity to explore key concepts and practices in:
- Instance Management: Setting up, maintaining, and managing the Odoo environment.
- Ticketing: Handling customer support tickets efficiently.
- Website Management: Customizing and maintaining the eCommerce website.
- System Support: Providing technical support for system operations.
- User Management: Managing user roles, permissions, and interactions.