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Dear Team,
Am amazon seller. For me most of the case after first amazon issue the refund to the customer then after few days or weeks only i will get the product. When i receive the product we will update sales return and create the credit note.
But When i try to update the same in ODOO am not able to update the refund without issue the credit note.
Can Someone guide me how to update the refund for the invoice without raise the credit note.
Yes negative amount is correct.. Do not worry..
If you look carefully both the journal items you can see two different journal on it "Sale refund.." and "Bank.. " so both the journal items are related with your customer refund .. When you validate your customer refund "Sales refund" journal is created and when you pay to your customer using Bank journal "Bank" journal is created..
In OpenERP Sales/Purchase journal are automatically posted but for bank and cash your accountant has to verify the entries and then post it.. so that is also correct..
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