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The following is the manual procedure we use today:


A customer requests a product from us. 

These are always custom-made products. 


We use different manufacturers for production or enquire about the feasibility with different manufacturers. 


Today, the customer enquiry is sent by e-mail. 


We take this and send an enquiry to, for example, 5 suppliers. 


Then the offers from the suppliers come back by email. 


Based on these, we calculate a sales price and offer the product to the customer as a quotation from Odoo. 



The following process would be helpful:


1) Customer sends us an enquiry by email

2) We enter the customer's enquiry in Odoo (pull customer email also in Odoo)

3) From the customer enquiry, we generate e.g. 5 RFQs to suppliers (RFQ). Possibly via the tender function. 

4) Quotations from the suppliers come back to Odoo via email. 

5) Odoo should remind suppliers who have not yet submitted a tender and inform them when tenders come in, so that one keeps an overview.

6) Once all offers have been received, one makes the decision for a supplier and writes the offer to the customer, which one sends from Odoo. 

(Inquiry Kd - Inquiry to supplier - Offer to customer should all be linked in Odoo. 



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