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I have created a HelpDesk Team for testing. How do I add other Team Members or assign tickets? I am the only one one in the system and would like to add other staff.  Do we need to send out invites? Please advise. 

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This is just my opinion, Perhaps the followers referred in the HelpDesk team are meant to input the team members

You can add member in a Follower's Field

correct me if Iam wrong
thank you

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