Skip to Content
Menú
This question has been flagged
4 Respostes
10988 Vistes

Since the update I am having nothing but issues.  Has anyone else gotten this warning that wont let you go any further and how did you get passed it.  I have changed nothing on my end and this along with a few other issues now just keeps happening,  Any suggestions.  Not having any luck reaching the help desk 

Avatar
Descartar

Thank you, Pablo Castillo! I tested the solution you provided, and it worked perfectly. My issue is now resolved. I really appreciate your help!

I followed all the suggestions raised here but I'm still getting the error. And Odoo support is not responding to me. Are there other possibilities? 

For my case, I'm trying to create an invoice for downpayment from Sales Order. Creating a regular invoice is fine.

Any ideas?

Thanks!

Best Answer

Hi,

The error that you mentioned usually occurs when the receivable account of a customer has assigned an account of type "payable". Please check if you have setup anything like that. If you have doubt regarding setting up payable and receivable account, 

Please refer this blog: 

https://www.cybrosys.com/blog/how-to-setup-payable-receivable-accounts-in-odoo-15

Hope it helps

Avatar
Descartar
Best Answer

"Any journal item on a receivable account must have a due date and vice versa."

if you get this error just check chart of accounts if it has default accounts , if not just create new database or uninstall accounting module and properly install accounting module.


My issue was solved by creating new database

Avatar
Descartar
Best Answer

Last time I face the same issue in V16. When I checked my chart of Accounts I found that the Account receivable type was changed to "Payable". So I reverted it to Receivable and it is solved. So Please check the Type of your accounts that have reconciliation.

Thank you

Avatar
Descartar
Best Answer

Solution: I had the same problem. You have to go to Account Receivable account Setup on the Accounting Module, Configuration, Chart of Accounts. Be sure that the account Type option is in Receivable (and not in Current Asset or other). You should stop receiving the error message.

Avatar
Descartar