Hello Odoo-Users,

i want to modify the Helpdesk Modul so that it will send a notification email to the leaders in charge of the client automatically when a new ticket was created. This is my code in the addon at the moment :

helpdesk_addon.py :

from odoo import fields, models, api
from odoo import exceptions
class HelpdeskAddon(models.Model):
    _inherit = 'helpdesk.ticket'
    display_name = fields.Char()
    test_field = fields.Char()
    ticket_type_id = fields.Many2one(
                'helpdesk.ticket.type', default=lambda self:                 self.env['helpdesk.ticket.type'].search([('name', '=', 'E-Mail')]))
   
    
@api.model
    def create(self, vals):
        res = self.env['res.partner'].search([('id', '=', vals['partner_id'])])
        # ----------------------------
        temp_id = self.env.ref(
            'helpdesk_addon.new_ticket_created_mail_template')
        list = []
        for var in res:
            if var.overall_lead_mycompany:
                list.append(var.overall_lead_mycompany.work_email)
            if var.overall_deputy_mycompany:
                list.append(var.overall_deputy_mycompany.work_email)
            if var.technical_lead_mycompany:
                list.append(var.technical_lead_mycompany.work_email)
            if var.technical_deputy_mycompany:
                list.append(var.technical_deputy_mycompany.work_email)
        vals['description'] = list
        temp_id.email_to(list)  # i want to insert email through the list to 
        temp_id.send_mail(self.id, force_send=True)
            return super(HelpdeskAddon, self).create(vals)

    I have no idea how to modify email_to so it will send an email to the adresses in my list[].

    I tested the outgoing server and its working fine.

    Thank you for ur responds!