Hello Odoo Community,
I’m working with Odoo 19 Enterprise Edition and I’m trying to understand how to handle the Return Process in a specific scenario. Here’s the situation:
Return for Multiple Delivery Orders:
I need to process returns for multiple Delivery Orders at once, but I’m not sure how to manage this in Odoo. Is there a way to handle multiple DOs in one return transaction?
Irrespective of Delivery Order:
In some cases, a return needs to happen regardless of the Delivery Order—for example, when a customer simply returns products without a reference to a specific DO. How can I handle these types of returns?
Credit Note Requirement:
I need to issue Credit Notes for returns, but sometimes a Credit Note is not required. The credit should be applied based on certain conditions. How can I set up the system to issue credit notes only when necessary, and in other cases, simply process the return without issuing any credit?
Has anyone else encountered this situation or has insights on how to implement these processes efficiently in Odoo 19 EE?
Any advice or guidance would be greatly appreciated!
