Hi,
When I receive a payment through credit card, the credit card company normally charges a fee and send me the balance payment. I would always receive less amount then the original invoice. So I would write it off in the general ledger as bills to receive so I can clear my customer account. I have received the bill from the card processor. I want to knock off that bills to receive with the credit card processor. How do I do that in odoo?
Hello,
You can create the Bill for the Credit Card processor first. After posting the bill, you can click on Register Payment, then remove the Amount field to zero. Now you will have the option to write off the amount to the account you require.
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
This video covers every step in detail, from adjusting payment amounts to managing payment differences effectively. Whether you're keeping invoices open for future payments or marking them as fully paid with write-offs, we've got you covered. Discover how to view payment details, update amounts due, and manage unreconciled payments seamlessly.
https://youtu.be/-6Hlb2LFEZQ