Point of sale sign off control problem

Question

during the sign off proces we have wrote a diferent cash counted value.
Here we have a screen informing about the Payment difference. And we have accepted that the system post a payment entry profit and loss journal.
Doing this we have a message during the Log out and post seats. The message inform about a validation error because the required account ios missing from the accounting line.
I don't know how can i solve this. I don't know where I must do it.

Odoo version 16 . Local Debian server.

Alberto · Answer

We have created the account and the journal. But my feel is that the soft don't know how to use the journal we have created.

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
1. Check Settings / Invoicing
Defaults accounts
Outstanding receipts account (account account_journal_payment_debit_account_id)
Outstanding payments account (account account_journal_payment_credit_account_id)

2. You can also set specific outstanding accounts for any journal: Bank or Cash.
Journal
/ Incoming/Outgoing Payments tab. Click on the toggle button and check
the Outstanding Receipts/Payments accounts, then update the account.

Hope it helps,

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