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salesmessage
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Mare e Vita Village

Hello, how can I create messages/phrases I can call back typing ":" in CRM o Sales conversation?

If I type ":" I only see the preset "Hello, how may I help you?"

I tried to create new presets in Livechat->Configuration->preset answer (there i found the answer Hello, how may I help you?) but it doesn't work in CRM or Sales...


Thank you very much

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Mare e Vita Village
Autor Best Answer

I found that the path was right, but it took much time to update and work properly

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