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Hey,
we have successfully connected our on premise odoo (v18) with our voip pbx (freepbx). I can make calls from inside odoo to contacts - that's fine.
Unfortunatelly the calls are not logged in the chatter. Neither the unsuccessful attempts nor the successful ones.
My question: is there a way to see or log the voip calls in the chatter (contact or lead)?
Is this a setting somewhere ?
any hint or help is very much appreciated,
thanks
Matthias
Checkout Oduist PBX integration module. It's free.
https://oduist.com/pbx
Hi,
By default, Odoo does not automatically log VOIP calls (successful or failed) into the chatter of contacts or leads. This is expected behavior unless specific customization is applied.
To enable automatic logging of VOIP call attempts and results into the chatter, custom development is usually required. Fortunately, this can be implemented easily using Odoo’s standard method for posting messages to the chatter.
You can refer to the following blog, which explains how to post messages to the chatter in Odoo 18:
- https://www.cybrosys.com/blog/how-to-post-a-message-to-chatter-in-odoo-18
Hope it helps.
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ok, thanks for your answer.That's a bit surprising though .
Has anyone developed or come across a custom module/addon that automatically logs VoIP calls (both successful and unsuccessful) from FreePBX back to Odoo?
Specifically, we're looking for functionality that would:
We have our FreePBX integration working well for making calls, but the call history/logging piece is missing. If someone has already built this functionality, it would save us significant development time.
Any help or hint is very much appreciated in order not to reinvent the wheel
Thanks Matthias