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I get blanket orders for parts so for an example the client orders 500 parts but he only wants 100 shipped right now. I change the delivery slip to say 100 validate it, then I go to invoice and it is preset to invoice the whole 800.
In my settings for sales I have the invoicing policy set to invoice what is delivered but the system doesn't seem to be following that. What else do I need to set so this works properly.
I am using version 18
The setting is in the "General Information" tab for each product:
I don't see that option here. I even looked in studio for hidden parts but nothing for that. The only place that has something close is the purchase tab - control policy which is set to received quantities.
Hi,
Even if you set Sales → Invoicing Policy = “Invoice what is delivered”, there are two additional things that control the behavior:
Product-level invoicing policy
Each product has its own setting:
Sales → Products → Open product → Sales tab → Invoicing Policy.
If it’s set to Ordered quantities, the invoice will always use the full Sales Order qty, regardless of delivery.
If it’s set to Delivered quantities, the invoice will use only what has been validated in the delivery order.
Hope it helps.
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