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productshopping_cartdigitale-commerce
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DIDIER LACOMBE

hello

I am using V9C community

i have installed digital product  addon with web shop

I do can attach to ODOO PRODUCT some item video link located into google drive

so far so good

but when I send SO or INVOICE to the customer where is the link to allow unload by the customer ?

Where is this link  located orwhere is it  sent to the customer ?

Shall I let the customer access to the SO line then the product bougth then the link from the product ?

NOT VERY FRIENDLY !!

I guess many community users have the same problem

Thanks for sharing experiences

regards


Best regards

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Ermin Trevisan
Best Answer

The description says:

allows the user to set a product as digital product and use the attachments to sell files. The download link is added on the My Orders page when the payment is confirmed


Therefore the link is available on the customer portal.


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DIDIER LACOMBE
Autor

Hello thanks for the support

Ermin Trevisan

In this forum thanking means upvoting and check as answer :-)

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David Vandervoort
Best Answer

It is available in "My orders" but not when you go through the portal.

I did the following:

- send invoice using template "Invoice - Send by Email (Portal)" so that the customer can create an account using the link in the e-mail

- when the customer arrives in the portal, he first has to go to "website" (link on top left of screen)

- select his username on the rop right and click "my account"

- click on sales order id

Now you will see the product with a "Downloads" dropdown next to it. Click it and select the file to download.

Download will start automatically.

The download file will get the name of the title in your digital attachement, so if you want it to be available with the correct extension, you have to add it in the title.

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DIDIER LACOMBE
Autor Best Answer

hello

No I can't get any button to unload

wheter in the portal or the order confirmation or the my/home account or anywhere else

So my question is : is it under ODOO community ou enterprrise  you can do that ?

thanks

best regards



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john doe

It works in odoo community

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