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Hi all,
how in object, when new ticket is created nothing going notify. I'm only members of a teams. I configured the alias to an specific email for open ticket in the right teams and work great but not notify me any open/creation ticket. I'm follower of team.
this is the module:
Helpdesk Management
https://github.com/OCA/helpdesk
version: 14.0.1.8.0
I will update to version: 14.0.1.9.0
but nothing changed
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