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Hi folks, i am having trouble embedding a company logo in the email template, the recipients are unable to download the image, and on docker unable to see the logo. 

i have tried a few things, 

technical - system parameters - web.base.url (http://localhost:8069/)
and changing the <img src="http://localhost:8069/logo.png"


Odoo version 13 community (windows 10 install)

Odoo Version 13 community Docker 


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Thanks for response, i am using outlook, (office365), it did work for some time, but it stopped in the last week or so.

when the percipient opens the mail, they see download logo but it does nothing. 

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I have edited and added more information to my earlier post.

Best Answer

Hi Jon:

Sometimes this issue is caused at the email provider end. For example, if you're using Gmail, the images are not visible till you define the Odoo system as a "trusted" app.

EDIT:

Check this setting in Outlook.

Source: https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-365-not-displaying-images-in-windows-10/940760ab-34f6-4dca-9847-3298e4a8e7fa

Image

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