Hi Team,

For a Retail Super Market chain, we are migrating to Odoo 17.0 community edition from Legacy ERP system.

Business Scenario:  In the Legacy ERP, customers purchase products and bill is generated.  Now we migrate only the master data like products, customers, lots, vendors and other master data.

If customer brings a product for exchange/refund from the Legacy ERP system, how to do exchange/refund in Odoo 17.0 without having the original bill in the system.

Is there option to do exchange/refund without original bills in Odoo default or is there any other option to do this?

Migrating POS bills from old system to the new system is not a possibility as there might be 100s or 1000s of old bills in the legacy system.

Kindly provide your inputs.

Regards
Odoo@Tenthplanet