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Hi All,

I have created a custom web form to capture the delivery dispatch data.
Also, created two signatures for the dispatch in charge and the accountant.



accountant div



I don't understand for account it's coming perfect.





but when I'm tried dispatch I'm getting below and it's not even submitting.



I can't understand what's wrong!
all are same except id and name in the div.

What I'm doing wrong here?

Can anyone help me to resolve the issue?

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Can anyone help me to resolve the issue?

Best Answer

Hello Vikas,



  It sounds like you're encountering an issue with implementing multiple signatures on a custom web form in Odoo. This can often be due to conflicting IDs or JavaScript issues. Here's a general approach to troubleshoot and resolve this:

  Ensure each signature canvas has a unique ID.

  Verify that the JavaScript handling the signature capture is correctly initialized for both signatures. Each signature pad should be instantiated separately.

  Check for any JavaScript errors in the browser's console. This can provide clues if the script fails to bind to one of the signature pads.

  Review the form submission code to ensure it correctly packages and sends both signatures. Sometimes, issues arise not from the signature capture but from how the data is handled upon submission.


For personalized assistance:
https://www.pragtech.co.in/contact-us-mql.html

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Thank you very much😊

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