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inventoryshippingeasypost
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Justin Bellamy

Need some help determining what issue is causing an error.  Using the shipping and Easy Post integration is new to us. When I am trying to validate a shipment (using Easy Post in Odoo 16.3 SAAS) I receive the following error:

 "The estimated price cannot be computed because the weight of your product is missing."

However, after checking all items in the order, all items have weights associated with them on their product page inventory tab.  The variants all of weights input as well.


What am I missing?

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Colin Worf

did you ever figure out what the problem here was? Im having the same issue

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,


This error usually means Odoo can’t calculate the total shipping weight, even if your products have weights set. While you may have added weights on the product pages (including variants), Odoo needs the weight to be present on the Delivery Order’s move lines. Specifically, go to the Delivery Order, open the Operations or Detailed Operations tab, and check the Weight field for each item. If any of them is blank or zero, Odoo won't be able to fetch shipping rates from EasyPost and will show this error. Odoo doesn’t always auto-fill the weight from the product, so you may need to enter it manually to automate it. Once the weights are properly set in the Delivery Order, the shipping estimation should work as expected.


Hope it helps.

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