i am facing an issue the grey blank screen when i login into my database. i try to upgrade my custom module into my database and unable to upgrade the module. so i restart the server. after restart when i login into my database i can see only grey blank screen. i tried many things like, delete the database in which i installed the custom module. clear the browser cashes, restart the odoo and also restart the cloud server. please help to sort out the issue
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The same thing happened to me, I had to delete the database, and I have to install everything again, I recommend doing backup:
pg_dump -U db_user -W -h 127.0.0.1 youdatabase> youdatabase.sql
There might be some error or bug within the custom module you are installing, which makes the odoo to not function properly.
Try to login to odoo without the custom module in addons, or by uninstalling it from apps and check odoo is working properly. Thus you can find the isuue.
Also view the terminal (in ubuntu) or the log file for more error report.
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