In the case of Stripe, the problem is that Stripe is sending the money of for example couple of days of terminal payments in one transaction. Sometimes you do not see any description about the original transaction of the stripe payment. Besides, stripe is reducing the amount by a percentage as a provision (this can be done during reconciliation and/or via automation).
So to explain better the issue, here is an example:
terminal payment, 01.02.2025, stripe transaction_id = pin_00001, amount = 10 €
terminal payment, 01.02.2025, stripe transaction_id = pin_00002, amount = 20€
terminal payment, 02.02.2025, stripe transaction_id = pin_00003, amount = 20 €
Stripe transfers money:
bank transaction, 03.02.2025, NO stripe transaction_id (only bank transaction_id which is not useful), Transaction Description = Stripe, amount = 45€ = 50€ - (50€ * 10% as an example of the stripe provision)
On Stripe Panel: (This is missing in Odoo)
stripe out transaction, 03.02.2025, stripe transaction_id = pout_00010, amount = 45€, includes transactions =[pin_00001, pin_00002, pin_00003]
even if we have the infos from the stripe panel, we cannot 100% match with the bank transactions, because of lack of information from stripe.
I hope someone can have a solution for it. Otherwise, we will also need to do some customizations.
Regards,
bitigloo GmbH