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Qamar Al Khaleej Typing & Documents Copying Services
Qamar Al Khaleej Typing & Documents Copying Services
Industry: Visa & Immigration Services 

MR Doc is a trusted provider of visa processing and documentation services, helping individuals and businesses handle their paperwork with ease. The company offers a range of services, including visa applications, document attestation, residency permits, translation services, and government liaison support. With a focus on accuracy and efficiency, MR Doc ensures a smooth and hassle-free experience for its clients.

Challenges: Before using Odoo, MR Doc struggled with manual processes that caused delays, errors, and mismanagement of visa applications. Tracking application status was difficult, leading to customer dissatisfaction. Financial management, including invoicing and payment tracking, was also time-consuming and prone to mistakes. The lack of a centralized system made customer communication inefficient, requiring extra follow-ups.

Solution: Tecfuge Business Solutions implemented a customized Odoo ERP system to streamline MR Doc’s operations. Odoo CRM helped manage customer interactions, while document management tools ensured secure storage and quick access to files. Automated invoicing and payment tracking improved financial processes, and the helpdesk module provided real-time updates to customers, improving service quality.

Results: With Odoo, MR Doc’s operations became more efficient and organized. Application processing was faster, reducing errors and delays. Customers could track their applications in real time, leading to better satisfaction. Automated financial management improved accuracy and saved time. Overall, Odoo helped MR Doc enhance its services, making visa processing smoother and more reliable.
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