Location/Region: Missouri City, TX
Industry: Water Filters / Wholesale
Apps implemented: Sales, Purchase, Inventory, Manufacturing, Accounting, Quality
Software
Replaced: PDFs and spreadsheets
Number of users: 20
Hosting type: Odoo Online
For over two decades, Waterworld USA has been a trusted name in the water treatment industry. By adopting Odoo ERP with Bista Solutions as their implementation partner, the company transformed its operational backbone, bringing together sales, logistics, finance, and manufacturing into a single, flexible, and scalable system.
With more than 25 years of experience, Waterworld USA has become a leader in water treatment and purification. Based in Missouri City, Texas, the company specializes in designing and manufacturing water treatment systems and components that serve residential, commercial, and industrial markets.
Their catalog includes everything from reverse osmosis systems to water softeners, key parts, and accessories, ensuring reliable and clean water solutions tailored to different needs. Beyond their manufacturing expertise, Waterworld USA is also committed to innovating water treatment techniques while educating the public on the importance of water quality and safety.
"The migration from Microsoft GP to Odoo was smooth and successful thanks to Bista’s professionalism and expertise. Their timely assistance and collaborative approach made all the difference, and we look forward to continuing our partnership."
Outgrowing a Legacy ERP
Before implementing Odoo, Waterworld USA relied on Microsoft GP, a legacy ERP system that, while functional in the past, no longer aligned with the company’s evolving needs. The costs of upgrading to an enterprise version were prohibitive, and the platform lacked flexibility.
Among the biggest challenges they faced:
- Limited scalability to support growth
- Difficulty generating real-time reports, particularly for manufacturing
- Integration issues with logistics and payment systems
- Lack of modern functionality to support complex operations
It became increasingly clear that a modern, integrated ERP solution was required to sustain and expand their operations.
Turning Point: Choosing a Modern ERP
The journey with Odoo began with its in-house implementation team. However, when complex requirements like custom MRP reporting and LTL shipping integrations proved difficult, Waterworld USA realized they needed a partner with deeper expertise.
That’s when Bista Solutions stepped in. Known for their ability to deliver complex Odoo projects across industries, Bista’s technical know-how, customization skills, and hands-on support made them the right choice.
Bista Solutions quickly became a critical partner in Waterworld USA’s Odoo success. The implementation was managed remotely over 3 to 4 months, with Bista providing 2 days of onsite support during go-live to ensure a smooth transition.
Implementation Highlights:
- Apps Deployed: Sales, Purchase, Inventory, Manufacturing, Accounting, Quality
- Key Integrations: ShipEngine (LTL carrier) and Authorize.net (payment gateway)
- Training: Delivered throughout the 2–3-month process
Bista Solutions tailored Odoo to meet Waterworld’s specific needs, from shipping workflows to customized MRP reporting, ensuring the system supported both daily operations and long-term strategic goals.
"The client’s three key requirements were all accomplished, most notably the LTL integration. This required thorough due diligence on our part to identify the right application, as well as quick problem-solving during go-live. The fact that the project’s scope expanded significantly, with the client continuing to collaborate closely, reflected their trust in our team and the value they saw."
Waterworld USA now runs on an integrated ERP platform that centralizes operations and reduces manual workload. The improvements are clear across every department:
Unified operations: Sales, logistics, finance, and manufacturing now run in one streamlined system.
Streamlined order processing & inventory control: Orders move faster and with fewer errors, ensuring reliable supply chain management.
Real-time manufacturing visibility: Customized MRP reports allow management to monitor production efficiency instantly.
Simplified shipping: Direct LTL carrier integration through ShipEngine eliminates delays and ensures smoother logistics.
Secure, automated payments: Authorize.net integration has modernized the company’s financial workflows.
With these changes, operational efficiency has improved dramatically, internal processes have been simplified, and the company has gained a scalable system ready for future growth.
Looking Ahead: Building on a Strong Foundation
For Waterworld USA, the Odoo journey doesn’t end here. The team is already planning future expansion of their capabilities to further optimize operations, ensuring the company remains ahead of industry challenges.
By relying on Odoo’s flexibility and Bista’s ongoing support, they are set to expand features and build a system that grows with them.
Waterworld USA’s experience is proof that scaling companies in manufacturing and wholesale need a modern ERP system that adapts to their needs. If your organization faces similar challenges with legacy systems, it is time to follow Waterworld USA’s example, streamline your operations and unlock growth with Odoo.
