From Silos to Seamless: RAKwireless Mastered Global IoT Headache with Odoo

"Before implementing Odoo, our biggest challenge was the siloed nature of our operations. The Sales team and Finance department, along with every other group, focused exclusively on their individual needs rather than the company's overarching strategic goals. This internal fragmentation and inefficiency ultimately drove our decision to prioritize and achieve maximum operational efficiency."

Ken
CEO of RAKwireless

RAKwireless, an IoT technology leader based in Shenzhen, specializes in creating easy-to-deploy, modular solutions for the global market. Focusing on low-power wide-area networks like LoRaWAN, the company provides core hardware, including sensors, nodes, and gateways, along with integrated cloud management platforms. 

RAKwireless solutions drive innovation in smart cities, smart agriculture, and smart factories, with a significant presence across North America, Europe, Australia, and New Zealand.

Core Challenge: The "Growing Pains" Behind Digital Transformation​​

As RAKwireless's global business rapidly expanded, the team encountered a series of complex management challenges:

• System Silos → Data Isolation: Each department had its own independent system, tailored to its specific needs. As a result, the company ended up with significant data silos. This severely hampered the flow of information across the organization, making timely and effective decision-making almost impossible.
  
  
• International Business → Compliance Challenges: Operating globally brought major compliance headaches. RAKwireless had to adhere to multiple, often conflicting, international data security and regulatory standards like GDPR and CCPA. Its legacy systems simply weren't agile enough to effectively manage and integrate such a diverse and rapidly changing set of requirements.
  
  
• Industry Verticals → Customization Needs: Their IoT clients often require customized products, which creates a constant need for bespoke fulfillment. This meant the company needed a production and delivery solution that could quickly and flexibly respond to and execute highly specific client orders.

Why Odoo: The "One-Stop" ERP Solution for Smart Manufacturing ​​

RAKwireless found its answer in Odoo, with its powerful integration and flexibility serving as the key differentiators:

• Flexible Hosting → Meeting Global Security Standards: Operating internationally requires RAKwireless to meet diverse information security and compliance standards. Odoo stood out from typical ERPs by offering flexible hosting, notably localized deployment, which provided a robust guarantee for data sovereignty and security. 
  
  
• Production Traceability → Robust Quality Assurance: By connecting manufacturing, inventory, and purchasing, Odoo enabled end-to-end production traceability. This visibility allows for the rapid identification of failure points using a single serial number, forming a closed-loop feedback mechanism that ensures sustained quality assurance and continuous process optimization. 
  
  
• Product Modular Design → Meeting Custom Manufacturing Needs: To meet customer specifications, RAKwireless assembles final IoT products from semi-finished stock. Odoo's inherently modular architecture is key, as it seamlessly supports this production model by providing real-time, coordinated data across all components. This integration empowers the team to quickly configure and deliver customized products, achieving true agile manufacturing.

After adopting Odoo, RAKwireless achieved full operational traceability at every step. As Ken noted, "Since implementing Odoo, we've achieved true unity: every department operates within a single, integrated system." From manufacturing and production to quality inspection and shipping, all information is updated and synchronized in real-time, enabling high-efficiency global team collaboration.

More than just software, Odoo serves as the "Digital Brain" that reshapes RAKwireless's organizational collaboration and drives digital transformation. This foundational change ensures real-time data underpins every decision, making all global deliveries swift, precise, and highly efficient.