跳至内容
菜单
此问题已终结

I am trying to share documents and files from a directory in Knowledge with Customers that have been given "Secure Customer Portal" access. Every time I share documents with them from Related Documents emails or othe sharing methods, I get are the following errors:

1.) Error: NameError: name 'active_id' is not defined

2.) After I manual add "&active_id=1 " to the end of url and log back in, Related Documents is empty?

What configuration steps am I missing which will allow us to share documents securely with external Secure Customer Portal users?  Is this even possible?

Thanks,

Brad

形象
丢弃
相关帖文 回复 查看 活动
2
3月 15
9065
1
6月 16
5526
1
8月 15
10041
3
4月 15
8296
0
5月 23
1621