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I imported all my products from Excel, with their respective barcodes. From another system.
In Inventory/Products, the scanner finds them.
But not in the POS.
I've checked the basics: the numbers are in the correct field, the products are available for POS, etc., but I can't get it to work, and the strange thing is that they work perfectly in the inventory.
I have the basic 18.1 version. POS.
Regards!
Thanks for your response, Christoph!
Yes, exactly the same for everything.
I don't think it's an error in the export process because the inventory reads them perfectly.
Something I tried was overwriting the code in the product sheet with the same reader. Once I did that, it worked.
The problem is that I'd have to do the same thing for more than 1,000 products.
That's why I'm interested in getting them to work directly from the import.
Thanks!
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Are you using the same barcode scanner (the same device) for both tests?