Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Hello!
I am running Odoo online and I want to prevent that:
If a user answers on a closed ticket it shall not get opened again.
I want it to be pushed into a new ticket.
I haven't found anything online regarding this matter.
Thanks in advance for your help
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
