POS order delay or disappear

Question

Hi,

I had some problem regarding the POS, which i got few users.
When I use admin user for POS no problem at all and i can view my order from Orders Page but when I use other than admin seem like their order wont be go through or maybe their order will be delay then later will get it or maybe no.

and i found that admin user the light is green but others user light is red.

I had attach the pictures as below

Thierry Godin · Answer

Hi Kim,

When led turns red in POS, that means that orders are not sent to OpenERP. Orders are still in LocalStorage (browser's cache). So you should re-verify that the PC used has good Internet connexion while performing sales. (even if POS is supposed to work offline)

Orders may be delayed if you lost Internet connexion for a moment, but as you are connected again, orders should be send to OpenERP as you validate the last order, then led should turn green.

Regards

相关帖文	回复	查看
Unable to close POS session due to order not created pos session order	0 9月 23	1675
Made mistake on POS (put price in Quantity and Quantity in Price) - HELP ?😵 pos order v14	0 9月 22	1584
Admin is Not able to Return a product from POS after session closed. pos order return	0 2月 21	2788
POS order Edit 已解决 pos order edit	2 7月 24	9476
Odoo POS Duplicate browser issue - orders missing pos sale order	0 7月 15	6097

此问题已终结

喜欢讨论吗？不要只阅读，加入进来！