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Hello everyone,

At this moment we are using three steps to deliver products to our customers in Odoo Enterprise Version 12 (Using Pick, Pack, Ship).
When it comes to processing (validating) Pack, the loading is so long and things ended up validated but the current product's quantity becoming zero.

Is there any possible ways to solve the issue?

Thank you for the help.

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I think i fix the problem.

We are accessing port 8072 as daily operation, and recently i do some heavy load import to odoo via 8069 port, in purpose not to disturb the traffic at 8072. But i think that's what makes it error, until i restart postgres and odoo-server service. Then, i do my heavy load import via 8072, and the problem hasn't occur until today.

EDIT : We switch 8069 port as daily operation as Odoo documentation suggest, but the problem is still occurs, until i did the quick fix to restarting nginx and postgresql by typing :

service postgresql@11-main restart
service nginx restart

"11-main" depends on your postgresql version (EG : version 9 then type 9-main)


To prevent it from happening again, i use crontab to schedule postgres to restart every x hour.


Altela (altelasoftware.com)

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