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Hello,
I'm using odoo to send quotes to my customers. When the quote is sent , the customer receive a link to consult the quote.
And then, all the subscribers in the quote are receiving an email "quotation viewed by customer" in french "Devis vu par le client".
Problems arrived when the seller want to consult the quote, all the quote's followers receive the same email with "Quote viewed by customer".
Can you help me on this ?
Thanks in advance,
Lorenzo
Hello,
Can you explain me :
- how to change the script "quotation viewed by customer" in the internal notes by "Quotation viewed" only ? or where I can manage this note if it possible ?
Thanks,
Lorenzo
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That is because there are followers mapped to that Sale Record. when an Internal Note is logged then it will notify in channel via Odoo instance, but if message is logged it will indeed notify all the followers via mail.
Ok I unmapped all the followers.
But I always have this internal notification "Quotation viewed by customer".
Why this appeared when it is not the customer who saw the quote ?
Could you modify this note ? Delete it ?
Lolo