How to properly change customer AR account

Question

Recently we decided to switch from v8 to v11 and we've always had all customers AR account set to a general account called Clients 1.1.02.01.01 but my accountant decided to create specific Client accounts so for example now a specific customer now has its AR account set to 1.1.02.01.60.

Unfortunately we are unable to register payments for example because we try to create a payment and the customer account is .60 but we are matching invoices with customer account .01 so Odoo warns that is not po

Jake Robinson · Answer

It depends on the scale, if only a few old transactions are being changed, you can simply create a manual journal entry to credit account 01 and debit account 06. The credit will be reconciled against the invoice and the debit will be reconciled against the payment.

Ermin Trevisan · Answer

This is not an easy operation and your accountant should help you on that. It should have been done best during the year end processing by cancelling the old invoices and replacing them with new invoices with the new account. But before you start doing any manipulation, test it on a test database first, before you create a complete mess.

Mindaugas · Answer

do i understand correctly. you have outstanding invoice for customer in 01 account and customer are now is 06?

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