how do i push leads from the email gateway to a particular user?

Question

I have configured Actions to Perform on Incoming Mails on incoming email server on V7 to Lead/Opportunity. Two questions: 1) how do I push these emails to a particular user and; 2) from within Sales>Leads, how do I reply to these emails directly with openerp7?
Thx

Tony Gu · Answer

first make sure that the login user is under the 'Technical Features' group. You may find this setting in Settings-Users-Users-YourName-Access Right.
Once you set 'Technical Features' Access right for the current login user, refresh OpenERP page and you will now see the below mentioned menu items.
1) visit Setting-Automatic Actions-Automatic Actions, refer to the existing auto action settings, you will know how to create an auto-action to assign a sales agent and/or a sales team for the incoming

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