I have Odoo 15 enterprise with Sign module and can upload pdf documents via email, so a person get the link and fill the data and sign that.
When the person click on button to validate and send document signed, it takes time, around 3 minutes to get the confirmation.
Also, when the person tries to generate the certificate it takes times too, to generate and download.
All i see in log file is:
WARNING odoDatabase odoo.addons.base.models.ir_actions_report: wkhtmltopdf: b'Exit with code 1 due to network error: TimeoutError\n'
2022-04-01 00:48:56,675 65828 INFO odooDatabase odoo.addons.base.models.ir_actions_report: The PDF report has been generated for model: sign.request, records [27].
What can i validate to get better response time in that actions?
Thanks.
can you check and confirm whether the report.url is set correctly in the system parameters ?
I just added the report.url parameter in technical > system parameters as Niyal says and now works fine.
Thanks.