Aria Technologies
Company Name: Aria Technologies
Country: Egypt
Industry: Robotics Manufacturing
Main Apps: Purchase, Sales, Inventory, Manufacturing, Quality, Maintenance, Accounting, Invoicing, CRM, Helpdesk, FieldService, Project, Timesheets.
Number of Odoo Users: 20
Odoo Customer Success Manager: Moatassem Elhodaiby
Odoo Implementing Consultants: Firas Gefe, Yara Abir Tebbal, Mazen Haridy.
In today's world, industries are facing a constant demand to increase productivity while reducing costs and minimizing their carbon footprint. That's where ARIA Technologies steps in as a responsible and committed full-service solutions provider and systems integrator, delivering turnkey automation and energy optimization solutions to manufacturing companies across the MENA region.
As a certified robot system integrator, ARIA Technologies is leading the digitalization of industrial technology, partnering with world pioneers in robotics and industrial automation systems. By adopting cutting-edge technologies and providing energy audit, optimization, and monitoring solutions, ARIA Technologies enables its clients to reduce costs and increase productivity, flexibility, and precision in their day-to-day operations. Founded in 2019 and a subsidiary of Giza Systems, ARIA Technologies has already established itself as a reliable and innovative partner for manufacturing companies across MENA.
However, implementing such advanced technologies can come with risks, including adapting to change and overcoming resistance to change. ARIA Technologies understands these concerns and is committed to providing top-notch service and support to its clients throughout the entire process. ARIA Technologies is the perfect solution for companies looking to revolutionize their manufacturing processes and stay ahead of the competition. With a proven track record of success and a commitment to sustainability, ARIA Technologies is leading the charge towards a more efficient and eco-friendly future for the MENA region's manufacturing industry.
Commercial, Project Management and After Sales
One of the main pain points for Aria Technologies was managing its sales pipeline and daily tasks associated with customers. Odoo's CRM and Sales applications managed their sales process, including quoting, invoicing, and warranty management. The team used different teams responsible for different types of opportunities and worked with customers who came in through relationships, referrals, and inbound/outbound sales.
Odoo's CRM allowed Aria Technologies to activate lead generation with email aliases that triggered general leads. A responsible person would contact the customer through the chatter to schedule multiple activities such as calls and reminders. They also edited stages on the pipeline using the studio application to add custom fields with visibility attributes, and there were automated actions to move stages based on set percentages. Record rules were also set per each sales team, and the team leader would only see the pipeline opportunities for their team members pipeline.
Odoo's Project application was used to create a project for each confirmed sale order, and an approval rule was customized only to kick off the project after the manager's approval. Dependencies for each task were added, plus milestones to track progress. Each customer order created a project with different tasks for each department, and they wanted each department to be notified when tasks were ready for them to process.
Odoo's Field Service and Helpdesk applications were used to manage their after-sale warranty management, including field service, on a monthly basis with reminders to assign someone for each customer.
Financial Duties
Aria Technologies required Odoo to generate invoices once a sales order was created with the required information about sold products/services based on the company's Chart of Accounts. They also needed Odoo-generated reports, such as trial balance, PL, cash flow statements, and balance sheets, to reflect their financial situation.
Odoo's Accounting and Invoicing applications were used to set up standard accounting setup as per the Egypt localization. They also set up E-Invoicing for the customer, imported the chart of accounts, configured journals, asset models, etc.
Manufacturing Processes
In production, semifinished linear robots were stored at the warehouse and customized with end-of-arm tooling for each project; real-time component consumption was needed to ensure accurate stock and accounting entries once a manufacturing order (MO) was confirmed.
Odoo's Manufacturing, Quality, and Maintenance applications were used to manage these processes. Manufacturing orders were linked to related projects, purchases, PR approval requests, stock, product moves, and cost analysis, with overhead costs added as landed costs or through analytic account hitting. Set up quality checkpoints for receipts and the manufacturing cycle. Import BoMs and configure their type.
Procurement & Logistics
Foreign and local purchases were made based on stock levels, suppliers, and project needs. Odoo's Purchase and Inventory applications were used to manage these processes. The Engineering management team created PRs for specific materials with defined quantities and delivery dates. They needed to see inventory balances and follow an approval cycle.
Odoo's Procurement application was used to issue RFQs for needed materials without having price lists. They sent specifications and quantities to vendors for pricing through direct purchases or calls for tenders. The team also customized the RFQ report to include additional fields such as payment terms and conditions. Payment methods were bank transfers or cash; receipts may have partial deliveries.
The team also integrated their barcode scanner with all inventory operations and followed up with scheduled days and lead times. The system recognized both the Egyptian government and Aria Tech barcodes. Received items went through quality checks, and defective items were returned for replacement. Quality checks were done per order, and there were stock levels for some raw materials. The team managed transfers using a barcode they purchased.
Invoicing policies changed depending on the product type or category. Each product had a unique barcode and internal reference, and the PR requester was notified when materials were received and issued. Final semi-finished products had unique serial numbers with no variants.
Aria Technologies successfully utilized Odoo's suite of applications to ease their pain points across multiple departments, including Commercial & Project Management & After Sales, Finance & Invoicing, Manufacturing/Quality/Maintenance, and Procurement & Logistics. By streamlining its processes with Odoo, Aria Technologies improved efficiency, accuracy, and productivity, ultimately leading to greater customer satisfaction and business success.
Aria Technologies
Aria Technologies' Secret Weapon: Odoo's Suite of Applications