Hi,

Try the following,

1. Database Manager

In newer Odoo versions, the Delete option is hidden in the Database Manager for security reasons. To re-enable it, edit your odoo.conf file, set list_db = True, and define an admin_passwd. After restarting Odoo, go to http://<domain>:8069/web/database/manager, log in with the master password, and you’ll see the delete option again.

2. Command Line (PostgreSQL)

If you have server access, the safest method is to drop the database directly in PostgreSQL. Log in with sudo -u postgres psql, list databases using \l, and delete the target one with DROP DATABASE db_name;. This is irreversible, so double-check before executing.

3. Odoo Online / Odoo.sh

On Odoo Online (SaaS), you cannot delete databases yourself in Odoo — instead, go to your Odoo.com account → My Databases to archive or request deletion. On Odoo.sh, use the platform’s dashboard, which allows you to delete or restore databases safely.

For support from Odoo, connect with https://www.odoo.com/help.

Hope it helps

Hi,

Please try this method

1.Navigate to the database management page.

2.Find the database you want to delete.

3.Click the "Delete" button located next to the database name.

4.Enter the master password to confirm the action.

Thanks to Anagha NK and Cybrosys for their responses. I can confirm that clicking "manage" from the gear icon next to the database I wanted to delete, and then scrolling down to the bottom where it says, somewhat confusingly

This action delete the database and close the subscription.

Does not delete your account, but only that specific database.

When I ask for support, I keep forgetting to mention that I'm using (I think?) the Odoo Enterprise (non-self hosted) version. Is this the same as Odoo.sh? What's the best way to refer to this to avoid confusion?