Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
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Hi Asmaa,
the cause can be found in the error message. Obviously your printer is not provided with an https certificate, which is why Odoo does not authorize the call to the printer in the validation process of a PoS order.
Odoo provides documentation on how to create a certificate for the printer: https://www.odoo.com/documentation/18.0/applications/sales/point_of_sale/configuration/epos_ssc.html
Regards,
Chris Dominiak (Intero Technologies GmbH)
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