Anyone figured out how to change the display name during live chat.
Having both company name and full name of the employee is not ideal.
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You can find the module "ehcs_livechat_user_nickname" on app store from v10 to v12.
Hi,
This is solved in V13, if you migrate to V13 then you can go to the user, under preferences there is a field called (livechat_username)
if filled, that is what will be shown in the livechat
For odoo 12?How can I modify the name like Firstname Lastname, then I only want to display the last name only?Our system is using odoo 12
not odoo12 but odoo 10, my bad
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