Hi Forum, I'm very new to Odoo. I'm looking for the flows for the Helpdesk and the Project apps. Can anyone assist me please.
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Hello Carol Mazaris
I would like to inform you that you can refer to these standard tutorials and documentation to understand the helpdesk and project module better.
Kindly refer to the documentation as well as the tutorial for your reference:
Documentation:
Helpdesk:- https://www.odoo.com/documentation/18.0/applications/services/helpdesk.html
Project:- https://www.odoo.com/documentation/18.0/applications/services/project.html
Tutorials:
Helpdesk:- https://www.odoo.com/slides/helpdesk-51
Project:- https://www.odoo.com/slides/project-timesheets-21
I hope you find this information helpful.
Thank you and have a nice day.
Hello Sakshi,
Thank you for directing Carol to the standard tutorials and documentation for Odoo's Helpdesk and Project modules. These resources provide valuable insights into configuring and utilizing these applications effectively.
At Wan Buffer Services, we've assisted clients in navigating these modules to optimize their workflows. If you have specific questions or need further clarification on certain functionalities.
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Thanks for your response Sakshi.
I've been trawling around in the demo's etc. Was hoping for a an actual workflow document to do a quick comparison between Odoo vs our business.